FAQ
Quick answers about access, licensing, refunds, and how PDFs are delivered.
Access & downloads
- Where do I get my PDFs? After purchase/membership, your account page would show download links (this demo site does not include accounts).
- Do PDFs expire? In most setups, downloads remain available for a set period (e.g., 12 months). State this clearly in your Terms.
- Can I share PDFs? Only within the license. Personal tiers typically do not allow redistribution.
Payments & refunds (sample)
Refund policies depend on your jurisdiction and payment provider. Below is sample language — consult counsel for your real policy.
- If a download link fails, we’ll provide a replacement link promptly.
- Refunds may be offered within 7 days if less than 10% of the content was downloaded (example).
Want a real purchase flow? Add Stripe Checkout, a webhook to provision access, and store your PDFs in private object storage.