13
PROBLEM CAUSE SOLUTION PART NUMBER
General
Circuit breaker trips
or fuse blows when
unit is turned on
Short in unit wiring. Trace wiring in unit.
Improper circuit current rating Additional appliances may exceed the
current rating of the circuit breaker or fuse.
Plug unit into another outlet or install unit on
a dedicated 15 amp circuit.
Lights dim in room
while the unit is on
Unit is drawing close to circuit current
rating
Move the unit to another outlet or install unit
on a dedicated 15 amp circuit
Power cord gets
warm
Normal Operation The power cord may get slightly warm to the
touch when the heater is on
Defective power cord Replace power cord if cord gets hot to the
touch.
4100010900RP
Appearance
turn on with the but-
Improper operation Refer to Operation Section
No incoming power from the electrical
wall socket
Loose wiring Check wiring connections
Defective Switch board Replace the switch board 3001520100RP
Defective display / control board Replace the display / control board 3001430200RP
Defective relay board Replace the relay board 3001440200RP
Defective power adapter Replace the power adapter 2100250100RP
turn on in Remote
Mode
Improper operation Refer to Operation Section
Remote Control not working Install new battery into the Remote Control.
Replace Remote Control 6700520200RP
Defective display / control board Replace display / control board 3001430200RP
Loose wiring Check wiring connections
2000500100RP
Loose wiring Check wiring connections
Defective LED light strip Replace LED light strip 3001420200RP
Defective display / control board Replace display / control board 3001430200RP
consistently colored
or only amber
Loose wiring Check wiring connections
-
sembly
3001570200RP
Defective display / control board Replace display / control board 3001430200RP
The media bed is not
colored
Loose wiring Check wiring connections
-
sembly
9601180100RP
Defective display / control board Replace display / control board 3001430200RP
2000500100RP
The display is show-
The thermistor wiring has become loose Check the thermistor wiring
Defective thermistor Replace the thermistor 3001560100RP
TROUBLESHOOTING GUIDE
