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Table of Contents
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Troubleshooting Overview
34
Maintenance Precaution
35
36
Sun Storage Automated Diagnostic Environment
37
Static Electricity Precautions
38
39
Connecting to the Sun StorEdge T3+ Array
40
41
Establishing a Telnet Session
42
43
44
Establishing an FTP Session
45
Using tftpboot to Boot a Single Array or a Partner Group Remotely
46
47
48
Configuring a Server for Remote Booting
49
Setting Up Remote Logging
50
51
Diagnosing T3+ Array Problems
52
53
54
Troubleshooting Flow Charts
55
56
57
Initial Troubleshooting Guidelines
58
Verifying the Data Host Connection
59
Storage Automated Diagnostic Environment Link Test
60
61
62
Telnet Connection Status Checks
63
64
Verifying the Firmware Level and Configuration
65
66
67
Checking FRU Status
68
Testing the Array With Storage Automated Diagnostic Environment
69
70
71
Identifying Data Channel Failures
72
Reserved System Area Recovery Procedure
73
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75
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79
Controller Card Assembly
80
81
Removing and Replacing a Controller Card
82
83
Upgrading Controller Firmware
84
Firmware Upgrade Discussion
85
86
87
88
Level 1 Controller Firmware
89
Level 2 Controller Firmware
90
Level 3 Controller Firmware
91
Disks and Drives
92
Checking Drive Status Codes
93
Checking the Hot Spare
94
Checking Data Parity
95
Disk Drive LEDs
96
Repairing Disk Drives
97
98
99
100
Rebuilding a Replaced Drive
101
102
103
Upgrading Disk Drive Firmware
104
105
106
107
Interconnect Card Assemblies
108
Interconnect Card LEDs
109
Removing and Replacing an Interconnect Card
110
111
Upgrading Interconnect Card Firmware
112
113
Power and Cooling Unit Assemblies
114
115
Power and Cooling Unit LEDs
116
117
Removing and Replacing a Power and Cooling Unit
118
119
UPS Battery
120
121
Battery Maintenance
122
Removing and Replacing the UPS Battery
123
124
125
126
Replace the UPS Battery
127
Diagnosing and Correcting FC-AL Loop Problems
128
Normal Status
129
130
The fru stat Command
131
The vol mode Command
132
The port listmap Command
133
The .loop stat Command
134
135
The .disk linkstat Command
136
137
Diagnosing an FC-AL Loop
138
FC-AL Loop Problem Indicators
139
Checking Performance Against Baseline Data
140
Storage Automated Diagnostic Environment Message Monitoring
141
Example syslog Error Messages
142
Using CLI Diagnostic Commands
143
Using the ofdg Diagnostic Utility
144
145
The health_check Option
146
The ofdg fast_find Option
147
Repair Procedures
148
RAID Controller Replacement Procedure
149
Off-Line Drive Diagnostics and Replacement
150
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Chassis Replacement Procedure
156
157
Chassis/Backplane Assembly
158
Replacing the Chassis/Backplane Assembly
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Hardware Reconfiguration
168
Preparing the arrays
169
170
Cabling a Partner Group
171
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173
Establishing a New IP Address
174
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176
Defining and Mounting Volumes on the Alternate Master
177
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181
Disconnecting a Partner Group to Form Single Controller Units
182
183
Establishing a New IP Address
184
Establishing a Network Connection
185
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Alternate Master Unit to a Single Controller Unit
188
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190
Changing the Port ID on the Array
191
Illustrated Parts Breakdown
192
Sun StorEdge T3+ Array
193
Sun StorEdge T3+ Array Assemblies
194
Door Assembly
195
Interconnect Card Assembly
196
Power Supply and Cooling Unit
197
Controller Card
198
Drive Assembly
199
Cable and Interconnect Assemblies
200
201
Sun StorEdge T3+ Array System Defaults
202
System Defaults
203
Volume Defaults
204
Default Directories and Files
205
Sun StorEdge T3+ Array Messages
206
Message Syntax
207
FRU Identifiers
208
Interpreting Sun StorEdge T3+ Array /syslog Messages
209
The Basic Message Format
210
Interpreting ITL Messages in an FCAL Environment
211
ITL Message Examples
212
Interpreting ITL Messages in a Fabric/SAN Environment
213
Identifying Sun StorEdge T3+ Array Ports and Loops
214
215
SVD/SVC Error Messages
216
Fatal Timeouts
217
Disk-Related Error Messages
218
RAID Stripe:
219
220
Assertion and Exception Reset Messages
221
222
223
Reset Log Message Types
224
Reset Log Messages
225
Boot Messages
226
Boot Message Bracket Placement
227
Sun StorEdge T3+ Array Workgroup Configuration
228
229
230
Sun StorEdge T3+ Array Enterprise Configuration
231
232
Sun StorEdge T3+ Array Enterprise Configuration as seen from the Alternate Master Controller
233
234
235
Internal Sun StorEdge T3+ Array AL_PA/LID/LOOP Map
236
SCSI Virtual Disk Driver (SVD) Error Definitions
237
Stripe Type Messages
238
239
SCSI Command Set
240
241
Arbitrated Loop Physical Addresses (AL_PA) and Loop IDs
242
243
Sense Key Explanations
244
0x4 HARDWARE ERROR
245
0x1 RECOVERED ERROR
246
247
Sun StorEdge T3+Array System Commands
248
249
FRU Identifiers
250
251
FC-AL Loop Identifiers
252
253
Sun StorEdge T3+ Array Configuration Worksheets
254
System Information Worksheets
255
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Home
> Sun Microsystems > Sun StorEdge™ T3
Sun Microsystems Sun StorEdge™ T3 Service Manual - Page 1
Document Details: 268 pages, 1.65 MB filesize.
Sun Microsystems, Inc.
4150 Network Circle
Santa Clara, CA 95054 U.S.A.
650-960-1300
Send comments about this document to:
docfeedback@sun.com
Sun StorEdge
™
T3 and T3+ Array
Field Service Manual
Part No. 816-4774-10
November 2002
, Revision A
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