Application Note
ST AppNote 10349 (AN 10349)
October, 2011
Description: This application note describes the creation and application of ring tones to ShoreTel
IP telephones.
Environment: ShoreTel IP-PBX versions 10, 11 & 12
This Application Note provides details on the creation and application of .WAV files to be used
for IP Phone ring tones within the ShoreTel IP-PBX system. This document supplements other
ShoreTel documentation and previous application notes, and provides a step-by-step process
that can be easily replicated and utilized.
Also included are some lesser known information points that allow you to apply ring tones in a
Bridged Call Appearance environment.
Finally, this document will include steps for modifying and converting pre-existing .WAV files in
a batch manner into a format to work on a ShoreTel telephone.
ShoreTel Ring Tones: A Step-by-Step Guide
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