Customizations Overview
8
ShoreTel 14.2 ShoreTel Communicator for Windows 83
Overview
ShoreTel Communicator can be personalized and customized for the way you work. This includes:
Configuring phones
Configuring call handling modes
Personalizing call handling
Specifying voice mail options
Enabling Microsoft Outlook integration features
Specifying Workgroups options
Specifying telephony options
Specifying instant messaging options
Specifying SoftPhone options
Specifying video options
Choosing sounds to indicate incoming calls and voice mail messages
Identifying the language used by ShoreTel Communicator
Personalizing how ShoreTel Communicator starts up and looks
You customize ShoreTel Communicator using the Options and Preferences window, which can be
accessed from the ShoreTel button > Options command.
Customizations
Configuring Phones
Before you can use ShoreTel features such as Extension Assignment, Ring Additional Phones, or Find
Me, you need to first configure the phone you want to use with those features. Configuring a phone
involves identifying the phone number to the system, and then specifying how incoming calls to that
phone are routed.
Identifying a Phone Number
If you want to route your call a phone number other than your primary phone or SoftPhone, you need
to identify that phone in the ShoreTel system.
1. From the Options and Preferences window, click My Phones.
The My Phones page is displayed.
2. If the phone you are configuring is your mobile or home phone, enter the phone number in the field
associated with that type of phone. Otherwise, enter a name for that phone in a Label field and
enter the phone number in the associated field.
You can find a specific phone number by entering information in the field; matches from the
directory are displayed as the text is entered. Select the number you want.
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