Instant Messaging, Email, and Video Using Video
ShoreTel 14.2 ShoreTel Communicator for Windows 50
History window. Right-click on the contact to whom you want to send an email. From the resulting
menu choose the contact’s phone number and then their email address.
You default email application’s window for composing email is automatically opened.
Using Video
Using ShoreTel Communicator’s video feature, you can:
Add video to a voice call.
Accept a voice call with video.
Join a video conference with LifeSize®
Put a voice call with video on hold.
Transfer a voice call with video.
End a video session.
Define how video requests are handled and identify the video camera you want to use; refer to the
section Specifying Video Options on page 95 for information.
Many video devices provide options to compensate for poor light conditions. Enabling these options
may impact the frame rate of the camera. Using optimal light conditions is essential to ensure a good
image quality and a proper frame rate when making video calls. Contact your system administrator for
a list of video cameras currently supported by ShoreTel.
You participate in a video session using the Video window.
Using the Video Window
You use the video window to participate in a video session. This window is displayed when you add
video to a call or when you receive a call with video. The Video window contains two ports to display
both call participants; you are displayed in the smaller port. Click the Hide Preview button if you only
want to see the other participant and close the port showing you.
Adding Video to a Call
Video can be added to either an active voice call or established as a part of a new voice call. You can
only add video to a call if the following conditions are met:
Both you and the recipient have a video camera.
ShoreTel Communicator does not support video-only calls, video sessions established with
SoftPhone, or when ShoreTel Communicator is accessed through remote desktop.
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