1
Introduction
Licensing
ShoreTel Communicator for IBM Sametime
Admin Guide
9
Licensing
Software license keys are required, and must be installed, to use ShoreTel Communicator for Sametime.
On installation of ShoreTel Communicator for Sametime on the ShoreTel HQ server, a temporary license
key is installed. You use this temporary license key to install and initially use ShoreTel Communicator for
Sametime. You then have 45 days to request and enter the required permanent license key, while
continuing to use ShoreTel Communicator for Sametime.
If you do not enter the permanent license key within 45 days, users will be unable to use ShoreTel
Communicator for Sametime. Users will see a red X over the phone icon in the Sametime Connect
toolbar; clicking on the icon displays the error message “CTI License is not available for you”.
Refer to the section Installing the Permanent License Key on page 20 for details on installing a
permanent license key and viewing license information.
