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Introduction
Components
ShoreTel Communicator for IBM Sametime
Admin Guide
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IBM Sametime
ShoreTel Unified Communications Platform
ShoreTel Communicator for IBM Sametime Solution
Optional Components
IBM Sametime
IBM Sametime consists of client and server applications that enable a community of users to collaborate
in real-time. ShoreTel Communicator for Sametime plugs into Sametime release 8.5.2 or 9. The Sametime
environment is made up of:
IBM Lotus Domino Server
IBM’s social business application platform for critical business, collaboration, and messaging
applications.
IBM Sametime Servers
An IBM Lotus Domino server in which Lotus Sametime server software has been installed and set
up. Each Sametime server contains an IBM Lotus Domino Directory that maintains information about
all users and servers that comprise the Sametime community.
IBM Lotus Sametime Connect client (either standalone or embedded in Lotus Notes)
A client application that provides features for presence, chat, screen sharing, a shared whiteboard,
and real-time audio/video capabilities.
Refer to your IBM documentation for additional information on IBM Sametime.
ShoreTel Unified Communications Platform
ShoreTel Communicator for Sametime requires specific components and devices of the ShoreTel Unified
Communications platform to support call control and unified messaging. The components that enable
these features are:
ShoreGear Voice Switches
The distributed call control software runs on the ShoreGear voice switches. Each call control
element manages the call setup and call tear down, including features such as transfer, conference,
forward, call permissions, and call routing.
ShorePhone IP Telephones
ShoreTel offers a wide range of IP telephones for use within its business communication solution,
designed to help boost productivity and meet the needs of every user. Each phone is preconfigured
for quick and easy installation with the ShoreTel Unified Communications system.
ShoreTel Core Software
ShoreTel Core Software that delivers tools to form your business communication system, including
voice routing, automated attendant, advanced telephony features, unified messaging, call
accounting and reporting, and powerful workgroup routing capabilities. The ShoreTel release includes
the Headquarters (HQ) and Distributed Voice Services (DVS) servers.
