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Introduction
Overview
ShoreTel Communicator for IBM Sametime
Admin Guide
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Overview
ShoreTel Communicator for IBM Sametime is a powerful and reliable collaboration and unified
communications solution that combines the power of IP telephony and unified messaging with IBM’s
Sametime communications and collaboration tools.
ShoreTel Communicator for Sametime enhances Sametime Connect by making it easy to work with voice
calls from the desktop. It provides features that are commonly available from a telephone and additional
features that enable advanced communications.
Features to work with voice mail within Sametime Connect are also provided by ShoreTel Communicator
for Sametime. This includes information on voice messages and the ability to listen and reply to, create,
and manage voice mails.
In this chapter you find information on ShoreTel Communicator for Sametime:
Components
Architecture
Licensing
Components
The ShoreTel Communicator for Sametime system is made up of the following components:
