3
Maintenance and Troubleshooting
Updating ShoreTel Communicator for Sametime
ShoreTel Communicator for IBM Sametime
Admin Guide
24
Updating ShoreTel Communicator for Sametime
This section provides information on updating ShoreTel Communicator for Sametime on both the server
and clients.
Server Update
Installing a new version of ShoreTel Communicator for Sametime automatically updates the folders and
files on your HQ server at %ProgramFiles%\ilink\ShoreTel Communicator for Sametime\Application
Server\client\update
.
The files in the update directory can be viewed by pointing your web browser to the
URL http://<HQ Server>:8080/IBM/client/updatesite/site.xml.
In addition, the following services are automatically restarted on the server when you install a new version
of ShoreTel Communicator for Sametime:
ilink CSIS Connector for Sametime
ilink IBM Sametime Integration
ilink TeamCall CA ShoreTel for Sametime
ilink TeamCall CSTA Server for Sametime
ilink TeamCall LinkTSP for Sametime
Client Update
Updates can be installed on a client either manually by the user, or for the Sametime Connect standalone
client only, deployed automatically. Automatic deployment can be optional (i.e. the user can choose to
update) or required (the user must update).
Note
If you want to enable automatic updating in Sametime Connect embedded in Lotus Notes clients, contact
your IBM business partner. Automatic updating for Sametime Connect embedded in Lotus Notes is not
supported by ilink, only for the Sametime Connect standalone client.
The process of updating clients is the same as a fresh install. Refer to the section Installing ShoreTel
Communicator for Sametime on Clients section on page 16 for details.
If you want to check whether clients have the updated ShoreTel Communicator for Sametime plug-in, on
the Sametime Connection standalone client choose Tools > Plugins > Manage Plug-ins >
%ProgramFiles%
\IBM\Lotus\Sametime
Connect\Shared\eclipse.
