To enable manual installation:
Make sure that the Allow user to install plug-ins option is selected in Sametime System Console.
Users can then manually install ShoreTel Communicator for Sametime, following the instructions in the
ShoreTel Communicator for IBM Sametime User Guide.
Enabling Automatic Deployment for the Sametime Connect Standalone
The automatic deployment of the ShoreTel Communicator for Sametime plug-in to a standalone
Sametime Connect client requires the configuration of the appropriate Sametime policy.
Note that by default the update site URL for the ShoreTel Communicator for Sametime plug-in is http://<IP
of the HQ Server>:8080/IBM/client/updatesite
If you are also installing the ShoreTel Communicator for Sametime plug-in on a remote server, the default
update site URL is http://<IP of the HQ
;http://<IP of the Remote
To enable automatic installation:
1. Using the Sametime System Console, navigate to the Manage Policies page.
2. On the Manage Policies page > Instant Messaging tab, select the Sametime Instant Messaging
Default Policy option and click Edit.
3. On the Instant Messaging > Edit Policy page > Chat section, enter the URL of the site.xml file on the
Sametime Community Server in the Sametime update site URL (IC) field, and then click OK.
A couple of minutes after being launched, the client discovers the Sametime for Communicator plug-
in on the server and prompts the user to install it, as explained in the ShoreTel Communicator for IBM
Sametime User Guide.
Configuring the Client for Telephony Status
Each Sametime Connect client needs to be configured for telephony status. This is done automatically if
you have enabled automatic deployment of the Sametime Connect standalone client.
However, if you are using the manual installation process, you must configure the client for telephony
status by editing the file plugin_customization.ini.
For the Sametime Connect standalone client, the file is located at
For the Sametime Connect client embedded in Lotus Notes, the file is located at
Change the parameter
If this parameter doesn’t appear in the file, add the entire parameter to the file.