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Installing ShoreTel Communicator for IBM Sametime
Requirements
ShoreTel Communicator for IBM Sametime
Admin Guide
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LDAP needs to be either Domino LDAP or Active Directory LDAP (while other LDAP servers might
work, these servers are not supported). Note that the LDAP configuration for telephone numbers
must not contain a space; otherwise ShoreTel Communicator for Sametime will display wrong
phone numbers for outbound dialing to Sametime contacts.
ShoreTel Communicator for Sametime supports all client operating systems supported by Sametime.
Sametime System Console, which you use to administer and configure Sametime servers, is
required for several steps in the ShoreTel Communicator for IBM Sametime installation process. You
had an option to install Sametime System Console when you first installed Sametime. If you did not
choose this option at installation, install Sametime System Console now.
For Sametime Connect embedded in Lotus Notes, the Notes Live Text feature must be enabled. This
feature is used by ShoreTel Communicator for Sametime Live Text phone number recognition.
Only a single Sametime enterprise deployment (which can be distributed) is supported by ShoreTel
Communicator for Sametime.
Sametime server configuration
requirements
The Sametime server configuration must meet these requirements:
Matching Sametime user accounts must exist for all ShoreTel users who will use ShoreTel
Communicator for Sametime.
The Sametime community needs to be configured to accept connections from the ShoreTel HQ/
DVS server (“Trusted Server” in the Sametime server configuration).
Refer to your IBM documentation for information on installing and setting up the Sametime environment.
ShoreTel Unified Communications
Platform
You must have an installed and fully functional ShoreTel Unified Communications platform deployment
made up of ShoreGear voice switches, ShorePhone IP telephones, and ShoreTel supported build
(please refer to the ShoreTel Communicator for SameTime app note for details of supported releases).
Your ShoreTel deployment can be on either a physical server or a virtual deployment.
You can only have a single ShoreTel system (which can be distributed) when implementing ShoreTel
Communicator for Sametime.
For information, see the ShoreTel Planning and Installation Guide and the ShoreTel Administration
Guide.
Reserved Ports
The following TCP ports need to be reserved for ShoreTel Communicator for Sametime on the ShoreTel
HQ or DVS server:
2800, 20000, 26001, and 26535 - Used by the ilink TeamCall CSTA server.
8080, 26636, 26637, 26638, 26641, and 26642 - Used by the ilink IBM Sametime Integration
Services.
