Chapter 13: Desktop Requirements Planning and Installation Guide
ShoreTel 11.1 185
13.4 Software Requirements
13.4.1 Operating Systems
ShoreTel Communicator applications is supported on the following operating systems:
Windows XP Professional, 32 bit, SP3
Windows Vista Business, 32-bit, SP2
Windows Vista Enterprise, 32-bit, SP2
Windows Vista Enterprise, 64-bit, SP2
Windows 7 Business, 32-bit
Windows 7 Enterprise, 32-bit
Windows 7 Business, 64-bit
Windows 7 Enterprise, 64-bit
Unicode support (Double Byte Character)
Windows Terminal Server
Windows 2008 Terminal Server, 32-bit, SP2
Windows 2008 Terminal Server , 64-bit
CitrixXenApp 5.0 Windows 2008, 32-bit SP2 (Isolation mode is not supported)
For ShoreTel desktop applications to function correctly, you must install the Client for
Microsoft Networking.
Citrix and Windows Terminal Server (WTS) technologies enable processing for multiple
users to be aggregated on a single Windows computer. The single Windows computer is a
process and disk sharing server for multiple users that have lightweight or thin graphics
stations on their desktop. Citrix communicates between the server and clients using the
ICA protocol, whereas Windows Terminal Server uses the RDP protocol.
For configuration and support information on c WTS servers running ShoreTel
Communicator clients, see Appendix E, starting on page 277.
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