Chapter 12: Planning Applications and Services Planning and Installation Guide
ShoreTel 11.1 167
Step 18Click on the site where the switch and fax server are located (i.e. either
Headquarters or Remote).
Step 19Under FAX Redirect Extension (near the bottom of the Site window), enter the
extension associated with the first port in the chain of fax server ports. (This is
the first place incoming faxes will be sent.)
Figure 12-4 Configuring Call handling mode for Busy/No Answer failover
Figure 12-5 Configuring Fax Redirect extension for primary fax server port
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