7User Guide ShoreTel IP Phone 480/480g
Getting Started
1
Using the Intercom through Directory ................................................................. 24
Dialing a Voice Mailbox from Directory............................................................... 24
Sending a Whisper Page through Directory ....................................................... 25
Using the Call History Viewer ............................................................................. 25
Using the Call History Viewer.................................................................................... 25
Viewing a List of All Calls Placed, Received, or Missed ..................................... 26
Placing a Call Using the History Viewer ............................................................. 26
Using the Intercom through the History Viewer .................................................. 27
Deleting a Call from the History Viewer .............................................................. 27
Interacting with Calls ................................................................................................. 27
Placing a Call on Hold or off Hold....................................................................... 27
Answering and Switching Among Multiple Calls................................................. 28
Diverting an Incoming Call to Voicemail or Another Number.............................. 29
Transferring a Call .............................................................................................. 29
Answering and Switching Among Multiple Calls................................................. 28
Parking and Unparking Calls .............................................................................. 30
