Using Voicemail Listening to Saved Messages
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ShoreTel IP Phone 480/480g User Guide 61
3. After listening to the message you want to forward, press 4.
4. Record a prefacing remark, and then do one of the following:
If you are satisfied with the prefacing remark, press #.
To review the prefacing remark, press 1.
To rerecord the prefacing remark, press 2.
To cancel the recording, press *.
Replying to a Message
1. Log in to voicemail.
2. To listen to new messages, press 1.
3. After listening to the message you want to reply to, press 5.
4. Choose one of the following options:
To reply with a voice message, press 1.
To reply with a call back, press 2.
To reply to all with a voice message, press 3.
To return to the previous menu, press *.
Listening to Saved Messages
1. Log in to voicemail.
2. From the voicemail Main Menu, press 3.
To interact with saved messages, press any one of the options (except for option 2) described in
Interacting with New Messages in the Voicemail System on page 60.
Sending Messages from Voicemail
1. Log in to voicemail.
2. From the voicemail Main Menu, press 2.
3. Record the message and select one of the following options:
To cancel the message recording, press *.
To finish recording, press #.
To review the message, press 1.
To rerecord the message, press 2.
Tip
After addressing a message, you can press 1 to mark it urgent.
