Using Voicemail Using the Voicemail System
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ShoreTel IP Phone 480/480g User Guide 59
6. When you’re finished deleting messages, press the Exit soft key.
Using the Voicemail System
The ShoreTel voicemail system provides a method to listen to and manage your voicemail messages
by following audio prompts.
Logging in to the Voicemail System
A steadily flashing red light in the upper right corner of your phone indicates that you have unheard
messages. To hear your messages using the voicemail system, you must first log in to the voicemail
system.
You can also log in to the voicemail system from another extension or from an external phone.
Logging in to Voicemail from Your Phone
1. Do one of the following:
Press #.
Press the Voicemail button, and then press the Call VM soft key.
Your phone dials the ShoreTel voicemail system.
2. At the audio prompt, enter your password, and then press #.
Logging in to Voicemail from Another Extension
You can log in to the voicemail system from another extension in your ShoreTel system, whether it is
an IP phone or an analog phone.
1. Do one of the following:
Press # while the phone is on hook.
Press # while the phone is off hook with dial tone.
Press the Voicemail button. (On a ShoreTel IP Phone 480, 480g, or 485g, you must also
press the Call VM soft key.)
2. At the password prompt, press # and then enter your extension.
Note
The first time you log into the voicemail system, you are prompted to record your name.
