Using Voicemail Deleting Messages in Visual Voicemail
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ShoreTel IP Phone 480/480g User Guide 58
3. Press the More soft key.
4. Press the Saved soft key.
Your saved messages are displayed.
5. Press the and navigation keys to scroll through your saved messages until you locate the
message you want to interact with.
6. With a saved message in focus, you can take one of the following actions:
To see details about the person who sent the message, press the Open soft key.
To delete the message, press the Delete soft key.
To play the message, press the More soft key, press the More soft key again, and then press
the Play soft key.
To call the person who left the message, press the More soft key, press the More soft key
again, and then press the Call Back soft key.
To move the message to your voicemail inbox, press the More soft key, press the More soft
key again, and then press the To inbox soft key.
7. When you’re finished, press the Exit soft key.
Deleting Messages in Visual Voicemail
1. Press the Voicemail button.
2. At the prompt, enter your voicemail password.
Your voicemail inbox is displayed.
3. Do one of the following:
To delete messages from your Inbox, press the and navigation keys to scroll through
your messages until you locate the message you want to delete.
To delete saved messages, do the following:
a. Press the More soft key.
b. Press the Saved soft key.
Your saved messages are displayed.
c. Press the and navigation keys to scroll through your saved messages until you
locate the message you want to delete.
4. With the message highlighted, press the Delete soft key.
The message is deleted.
5. For each message that you want to delete, repeat steps 3-4.
