Guide to the Icons Displayed on Your Phone Getting Started 1
ShoreTel IP Phone 480/480g User Guide 18
To unmute a call so that the caller can hear you, press again.
The button is not illuminated when the mute is not active.
Guide to the Icons Displayed on Your Phone
Your ShoreTel IP Phone 480/480g displays icons for phone status and features. These icons are
described in the following tables:
Title bar icons on the phone’s main screen are described in Table 1.
Call appearance button icons on the phone’s main screen are described in Table 2 on page 19.
History icons are described in Ta b l e 3 on page 21.
Presence icons displayed in the Directory are described in Table 4 on page 22.
Voicemail icons are described in Table 6 on page 52.
Table 1: Title Bar Icons on the Main Screen
Icon Description
Availability state: Available
Availability state: In a Meeting
Availability state: Do not disturb
Availability state: Out of office
Availability state: Vacation
Availability state: Custom
Missed call
Voicemail message indicator
Secure call (This icon is displayed in the call
focus window for an active call.)
Workgroup Agent logged in
