Assigning Your Extension or Phone Number to the Phone Getting Started 1
ShoreTel IP Phone 480/480g User Guide 12
If the phone displays “Anonymous” and the date and time, this extension is assigned as the
primary phone for someone who is currently assigned to some other phone or endpoint. You can
assign your extension to the phone by following the procedure in Assigning Your Extension or
Phone Number to the Phone on page 12.
With the appropriate permissions (set by your ShoreTel Connect administrator or authorized contact),
you can log in to any ShoreTel IP phone in the ShoreTel Connect system to assign your extension or
phone number to that phone. See Changing a Phone’s Extension Assignment on page 24 for more
If you need to register a phone with a ShoreTel Connect CLOUD system, see Registering a Phone in a
ShoreTel Connect CLOUD System on page 13.
Assigning Your Extension or Phone Number to the Phone
The procedure that you use to assign your phone depends on whether the phone displays “Available
or “Anonymous,” or “Cloud Credentials”.
If Your Phone Displays “Available” or “Anonymous”
If your phone displays “Available” or “Anonymous,” use this procedure to assign your extension to your
1. Press the Assign soft key.
2. Enter the extension number that your ShoreTel Connect administrator provided, and then press
the Next soft key.
3. Enter one of the following passwords:
If your ShoreTel Connect administrator provided a password, enter it and press the OK soft
If your ShoreTel Connect administrator did not provide a password, enter the default password
of 1234 and press the OK soft key.
4. If prompted, enter a new password, and then press the Next soft key.
5. Enter the new password again, and then press the OK soft key.
Your phone displays your name and extension.
If Your Phone Displays “Cloud Credentials”
1. In the DID number field, enter your country code plus the area code and telephone number that
your ShoreTel Connect CLOUD authorized contact provided, and then press the Next soft key.
The password must be at least six numbers in length.