Chapter G: ShoreGear Switches ShoreGear 120 Voice Switch
ShoreTel 8 Planning and Installation Guide 335
—4 flashes—The IP address is unavailable. DHCP and BOOTP did not respond to
the IP address request, and the IP address is not available in nonvolatile
memory to continue boot process. The switch will automatically reboot in five
seconds and try again. Check the BOOTP/DHCP server and the network
configuration to ensure that the voice switch is receiving a valid IP address.
—5 flashes—The operating system is not available. The switch is booting from
FTP but cannot find the boot files. It automatically reboots in five seconds. You
can use BOOTP or DHCP to tell the switch where the files are. If you are using
BOOTP, set the BOOTP server to the IP address of the ShoreWare server, and
set the boot file to /tsa/vxworks. If you are using a DHCP server that
supports options 66 and 67, set option 66 to the ShoreWare server’s IP address,
and set option 67 to /tsa/vxworks.
—6 flashes—Using a previously stored IP address. A BOOTP/DHCP transaction
was attempted, but the BOOTP/DHCP server did not respond. The switch
continues to use the IP address stored in nonvolatile memory until it receives a
valid response. If the switch receives a response that provides a different IP
address, it reboots using the new IP address. If the switch receives a response
that matches the IP address stored in nonvolatile memory, it continues
operation, and the power LED stops flashing. If the problem persists, check the
BOOTP/DHCP server and network configuration.
G.10.2.2 Switch Port LEDs
The ShoreGear 120 has 24 telephone/trunk port LEDs. The color of the LED indicates the
•Green when the port is a telephone port.
•Yellow when the port is a trunk port.
•Off indicates the port is reserved for IP phones, for conferencing, or is
The following describes the switch port LED behavior and meaning:
•Telephone Port LEDs (Green)
—When on steady, the port is configured as a telephone port and the telephone is
—When flashing with ring cadence, the telephone is ringing.
—When flashing slowly, the telephone is off hook.
—When flashing fast, the port is in use (call in progress).
•Trunk Port LED (Yellow):
—When on steady, the port is configured as a trunk port and the trunk is idle.
—When flashing slowly, the trunk is off hook.
—When flashing fast, the trunk is in use (call in progress).
•Port LED Alternating Green/Yellow: The port is out of service. The LED
periodically alternates green/yellow or yellow/green. The color of the LED between
alternating colors indicates the port type: green for phone and yellow for trunk.
•Off (IP phone): When the LED is off, the port is reserved for IP phones, for
conferencing, or is unconfigured.
G.10.2.3 Network LEDs
The network LEDs (LAN1 and LAN2) indicate the speed at which the switch is
communicating with the network and whether there is network activity.