Chapter 4: Voice Calls ShoreTel Communicator for Windows
ShoreTel 12.3 81
Figure 4-27CCall Detail Viewer
• Call Notes can be edited once the call has ended. The changes will only be saved locally
on the machine.
• Call Notes can be manually edited in place, by checking the "Allow editing of the Call
Note" option.
• The Support Info dialog displays information on : TAPI Call ID, HCALL and HLINE in
hexadecimal notation
Figure 4-28SSupport Info Dialog
