Chapter 4: Voice Calls ShoreTel Communicator for Windows
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Figure 4-27CCall Detail Viewer
• Call Notes can be edited once the call has ended. The changes will only be saved locally
on the machine.
• Call Notes can be manually edited in place, by checking the "Allow editing of the Call
• The Support Info dialog displays information on : TAPI Call ID, HCALL and HLINE in
Figure 4-28SSupport Info Dialog