ShoreTel Communicator for Windows Appendix A:
—Disabled – Selecting this option disables Escalation Notification.
—Email Wave file – Selecting this option initiates an escalation by sending a copy of
the voice message to the specified email address.
—Email notification – Selecting this option initiates an escalation by sending an email
message that announces the receipt of an voice message to the specified email
•Marked delivered voice mail as Heard: Select this option to mark the voice message as
Heard when a notification message is sent to the specified address. This option is
available only if Notification Delivery options is not set to Disabled.
The system does not initiate Escalation when this option is selected.
•Deliver to Email Address: This parameter specifies the address to which the system
sends the initial notification message specified by the Notification Delivery Options
Figure A-7 Options and Preferences: Voice Mail panel