Appendix A: ShoreTel Communicator for Windows
ShoreTel 12.3 191
To access the Find Me configuration panel, open the Options and Preferences window and
select Find Me in the menu on the left side of the window.
Find Me panel parameters include:
•First Number: This parameter specifies the number of the first device to which callers
are routed.
—Number of Rings specifies the times that Find Me rings this number before sending
the caller to the second number or voice mail.
•Second Number: This parameter specifies the number of the second device to which
callers are routed.
—Number of Rings specifies the times that Find Me rings this number before sending
the caller to voice mail.
•Send Incoming Caller ID: This option programs ShoreTel Communicator to send the
Caller ID of the inbound call to the Find Me number.
•Enable Find Me for incoming calls before playing greeting: Selecting this option
routes calls to the Find Me device without requiring the caller to press ‘1’.
•Enable record caller’s name for Find Me: This option enables Announced Find Me,
which provides for the recording of the caller’s name for calls routed to Find Me
destinations. Callers routed to the user’s Find Me destination are prompted to record
their name, which is then played to the call recipient before answering the call.
—Record name even if caller ID is present: Selecting this option requires all callers
forwarded to the Find Me destination to record their name for playback to the
recipient, regardless of the availability of their Caller ID. This excludes internal
users whose name was previously recorded.
A.2.7 Voice Mail
The Options and Preferences Voice Mail panel, shown in Figure A-7, specifies the default
interface for listening and recording voice messages, records your spoken name that the
system plays to callers routed to your mailbox, and configures your voice mail password.
To access the Voice Mail panel, open the Options and Preferences window, then select
Voice Mail in the menu on the left side of the window.
Voice Mail panel parameters include:
•Play Messages via PC Speakers: Select this option to program ShoreTel Communicator
to play your voice messages through your computer speakers instead of your phone.
•Record messages using PC microphone: Select this option to record voice messages
through a microphone that accesses your computer’s sound card.
•Play Envelope Information When Listening to Messages: Select this option to play
sender and receipt time information prior to listening to a voice message.
•Change Password: Press this button to change the password that protects access to
your voice mail.
•Record Name: Press this button to initiate the recording of your name. This recording
is played for callers when they are routed to your voice mail.
•Notification Delivery options: This parameter specifies the media the system uses to
inform the user of the receipt of a voice message. Delivery options available through
the drop down menu include:
