Chapter 2: Getting Started ShoreTel Communicator for Windows
ShoreTel 12.3 19
2.4 Usage Preferences
2.4.1 Language Selection
ShoreTel Communicator displays menus in all languages available on systems that support
multiple languages. You can also specify the language through which the ShoreTel system
communicates voice mail audio commands and ShorePhone display messages.
To specify the languages ShoreTel Communicator uses to display menu information:
Step 1 Open Options and Preferences by performing one of the following:
•Select Tools -> Options from the Main menu.
•Click the Application Button and select Options.
•Right click the ShoreTel icon in the System Tray and select Options.
•Press Ctrl+O.
Step 2 Select Languages in the menu on the left side of the window.
Step 3 Select the desired options from the following drop-down menus.
•The Language used in ShoreTel Communicator parameter specifies the
language displayed in the panels.
The System Default option refers to the default language as configured on
your ShoreTel system.
•The Language used by voice mail prompts and IP phones specifies the
language the system uses to display IP Phone messages and for voice mail
audio prompts.
Step 4 Exit and Re-open ShoreTel Communicator.
Section A.2.18 on page 198 describes the Options and Preferences: Languages panel.
2.4.2 Sound Preferences
You can configure ShoreTel Communicator to play audio wav files when you receive a
message or call. Specific events that can generate an audio alert include
•New Voice Message
•Incoming Call
•Incoming Instant Message
•Incoming Monitored Call
•Incoming Bridged Call Appearance
•Incoming Agent Call
•Queue Monitor Alert
To specify the wav files that ShoreTel Communicator plays to signal an audio alert:
Step 1 Open Options and Preferences by performing one of the following:
•Select Tools -> Options from the Main menu.
•Click the Application Button and select Options.
•Right click the ShoreTel icon in the System Tray and select Options.
•Press Ctrl+O.
