Figure 6 Enable customization of IP phone buttons
Step 6 Select the Allow Customization of IP Phone Buttons check
Step 7 Click the Save button to store your changes.
The default for new Class of Service (Telephony) profiles is to have this
feature disabled, thus preventing users from modifying their own custom
Once this Class of Service (Telephony) profile has been created, you can
apply it to every person in the system that you would like to allow to
change his or her custom buttons. (Note that the user must belong to the
appropriate user group in order for the modified Class of Service to take
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