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ShoreTel IP Phone 480/480g User Guide
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Table of Contents
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Before You Start
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About This Book
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1. Getting Started
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Overview of the ShoreTel IP Phone 480/480g
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Your Phone’s Display
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Call Appearance Buttons and Programmable Buttons
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Your Phone’s Backlight Operation
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Assigning Your Extension to the Phone
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Operating Your Phone
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Using the Speakerphone to Place a Call
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Using the Speakerphone to Answer a Call
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Adjusting the Ring and Listening Volume
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Guide to the Icons Displayed on Your Phone
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Using Voicemail
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Using the Directory
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Accessing Speed Dial Numbers in the Directory
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Using the Intercom through Directory
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Using the Call History Viewer
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Placing a Call Using the History Viewer
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Interacting with Calls
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Diverting an Incoming Call to Voicemail or Another Number
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Transferring a Call
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Parking and Unparking Calls
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2. Customizing Your Phone
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Overview of Customizing Your Phone
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Understanding Call Handling Modes
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Changing Your Active Call Handling Mode
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Changing Your Automatic Off-Hook Preference to Headset
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Changing the Ringtone
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Enabling Simultaneous Ring
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Enabling Handsfree Mode to Suppress Dial Tone for Off-Hook Headsets
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Enabling or Disabling Simultaneous Ringing on Additional Phones
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Moving a Call to Another Phone
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3. Using Advanced Features
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Making a Conference Call
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Using the Join Feature to Conference Active Calls
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4. Using Voicemail
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Voicemail Overview
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Interacting with Messages in Visual Voicemail
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Viewing Saved Messages in Visual Voicemail
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Deleting Messages in Visual Voicemail
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Using the Voicemail System
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Logging in to Voicemail from an External Phone
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Replying to a Message
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Leaving a Message and Using Message Options
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Using Mailbox Options
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Setting Your Password
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Changing Your Call Handling Mode
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Removing Deleted Messages
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Enabling or Disabling Find Me Forwarding
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5. Troubleshooting
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Problems and Solutions
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Viewing Phone Information
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ShoreTel 480 / 480g User Guide - Page 70
Document Details: 70 pages, 1.12 MB filesize.
68
User Guide
ShoreTel IP Phone 480/480g
Troubleshooting
Rebooting Your Phone
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