Placing a Call Using the History Viewer Getting Started 1
ShoreTel IP Phone 480/480g User Guide 27
c. Use the navigation key to scroll to one of the following options:
Select To to show all outbound calls.
Select From to show all inbound calls.
Select Missed to show all missed calls.
d. Press the OK soft key.
Placing a Call Using the History Viewer
1. Press the History button.
2. Use the and navigation keys to scroll through the History list until the name of the person
you want to call is highlighted. (To scroll quickly, press and hold a navigation key.)
3. With the name of the person you want to call highlighted, choose one of the following options to
dial the call:
Press the Dial soft key.
Press the selector button on the navigation keypad.
Press a call appearance button.
Pick up the handset to take the phone off hook.
Press the speaker button to take the phone off hook.
Press the headset button to take the phone off hook.
Using the Intercom through the History Viewer
If you have the proper permissions, you can use the Intercom for internal extensions.
1. Press the History button.
2. Use the and navigation keys to scroll through the History list until the person you want to
contact through the intercom is highlighted.
3. Press the Intercom soft key.
The phone initiates an intercom connection.
Deleting a Call from the History Viewer
1. Press the History button.
2. Press the More soft key.
3. Use the and navigation keys to scroll through the History list until the call you want to
delete is highlighted.
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