16 User Guide ShoreTel IP Phone 480/480g
Getting Started Answering Calls
1
Using the Speakerphone to Answer a Call
1. To answer a call, do one of the following:
Press the button.
If your automatic off-hook preference is configured to use the speaker, press the blinking
green call appearance button or press the Answer soft key.
The LED in the button lights green.
2. To end the call, press the button again.
The button is no longer illuminated.
Using a Headset to Answer a Call
If you plan to use a headset to answer calls, see Changing Your Automatic Off-Hook Preference to
Headset on page 37 for instructions for how to designate your wireless or wired regular headset as
your default auto off-hook preference.
1. To answer a call using the headset, do one of the following:
If you use a wired headset, press the button.
If you use a wireless headset, go off-hook with your headset.
If your automatic off-hook preference is configured to use your headset, press the blinking
green call appearance button or press the Answer soft key. (If you use a wireless headset, the
phone then displays a message prompting you to press the off-hook button on your headset.)
The LED in the button lights green.
2. To end the call, do one of the following:
If you use a wired headset, press the button again.
If you use a wireless headset, put your headset into the on-hook position.
The button is no longer illuminated.
