Answering Calls Getting Started 1
ShoreTel IP Phone 480/480g User Guide 15
Using the Speakerphone to Place a Call
1. To place a call using the speakerphone, press the button and dial a phone number.
The LED in the button lights green, and the call is dialed.
2. To end the call, press the button again.
The button is no longer illuminated.
Using the Headset to Place a Call
1. To place a call using the headset, press the button and dial a phone number.
The LED in the button lights green, and the call is dialed.
2. To end the call, press the button again.
The button is no longer illuminated.
Answering Calls
Ring tones, a green flashing call appearance button, and the flashing red light in the top right corner of
your phone indicate an incoming call. If the information is available, the caller’s name and number
appear in an incoming call window on your display.
To answer a call, you can use the handset, the speakerphone, or a headset. Depending on how you
set your automatic off-hook preference or how your administrator set this option in ShoreTel Director,
you can also answer a call through your speakerphone or headset using either of the following
methods:
Press the blinking green call appearance button.
If the incoming call is shown in the focus window on your phone’s display, press the Answer soft
key.
For more information about handling multiple calls, see Answering and Switching Among Multiple
Calls on page 28.
Using the Handset to Answer a Call
1. To answer a call, pick up the handset when the phone rings.
2. To end a call, hang up the handset.
