8User Guide ShoreTel IP Phone 480/480g
Getting Started
1
Dialing a Voice Mailbox from Directory............................................................... 25
Sending a Whisper Page through Directory ....................................................... 25
Using the Call History Viewer ............................................................................. 26
Using the Call History Viewer.................................................................................... 26
Viewing a List of All Calls Placed, Received, or Missed ..................................... 26
Placing a Call Using the History Viewer ............................................................. 27
Using the Intercom through the History Viewer .................................................. 27
Deleting a Call from the History Viewer .............................................................. 27
Interacting with Calls ................................................................................................. 28
Placing a Call on Hold or off Hold....................................................................... 28
Answering and Switching Among Multiple Calls................................................. 28
Diverting an Incoming Call to Voicemail or Another Number.............................. 29
Transferring a Call .............................................................................................. 30
Answering and Switching Among Multiple Calls................................................. 28
Parking and Unparking Calls .............................................................................. 31
