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24
TROUBLESHOOTING GUIDE (CONTINUED)
All Interfaces continued
SYMPTOMS POSSIBLE CAUSE(S) SOLUTION
Unit goes to
sleep and does
not wake up
IR sensor used to wake
up the scanner is always
sensing an object
Adjust scanner positioning so
that the IR senses an object when
a bar code is presented. For
example; point to the ceiling and
then back to the object.
Disable IR sleep mode
Unit scans bar
code too slowly
upon waking up
Wake up requires full
motor spin up for
operation
Disable IR sleep mode
NOTE: Disabling the IR sleep mode allows the scanner to respond to bar codes quicker
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