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62
SCANNER OPERATION
INDICATOR DESCRIPTIONS
Diagnostic Indicator Display
Error
Code Description
11
SWITCH ERROR – The switch used for volume selection or sleep
mode is detected in error (always closed). The condition is self-
correcting if possible. If the error persists, return the unit for repair at
an authorized service center. The scanning operation can continue
with this error active.
12 Reserved
13
SCALE ERROR – Single Cable Scanner/Scales Only.
The scanner does not communicate with the scale. Make sure there
is nothing plugged into the ‘Scale RS232 to Host’ port. If there is
disconnect the cable, it may be causing the communication error. If
there is still no communication between the scanner and scale
return the unit to authorized service center for repair.
14
SCALE RETURN TO ZERO ERROR – The scale did not return to
zero between scale weight requests if the zero checking function is
enabled. The scale will need to be re-zeroed.
21
LASER #1 (vertical) ERROR – The laser in the vertical scanning
subsystem denotes a failure. The scanner will try three times to
correct the laser operation. If the laser error persists, the vertical
scanning subsystem will be shut down and this error code will
remain on the Diagnostic Indicators. If the horizontal scanning
subsystem is still healthy, it will remain active and scanning can
CONTINUE using the remaining good subsystem! The unit,
however, should be scheduled for repair at an authorized service
center when convenient.
22
LASER #2 (right horizontal) ERROR – The right laser in the
horizontal scanning subsystem denotes a failure. The scanner will
try three times to correct the laser operation. If the laser error
persists, and the left horizontal laser (#3) is also in error, the
horizontal scanning subsystem will be shut down and this error code
will remain on the Diagnostic Indicators. If the left (Laser #3)
horizontal scanning subsystem is still healthy, the horizontal
scanning subsystem remains active and scanning can CONTINUE
using the remaining good components! The unit, however, should
be scheduled for repair at an authorized service center when
convenient.
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