Diagnostic Indicator Display
There is a two-digit error code display located under the platter near the bottom
right corner of the output window. The following is a list of possible error codes
and their meanings. Some errors will require immediate scanner maintenance.
Figure 49. Error Code Display
RAM ERROR – The scanner’s Random Access Memory (RAM) is
tested as faulty. Return the unit for repair at an authorized service
03 PROGRAM ERROR – The scanner’s software program is failing.
Return the unit for repair.
INTERFACE ERROR – After power up and any application exit (e.g.
MetroSet, etc.), the scanner checks the interface hardware with that
chosen in configuration. If they do not agree, an interface error
exists. Correct this problem by getting the proper hardware interface
OR programming Stratos configuration for the proper interface
CONFIGURATION ERROR – The non-volatile configuration
memory did not agree with the data last saved. Default configuration
data is then used and the scanner continues operating. This error is
also accompanied by 3 beeps. This error will remain during
operation as a reminder that this power cycle is scanning against a
COMMUNICATION ERROR - The RS232 data line is being held
active. This causes the scanner to read a “break” signal constantly
and continuous attempts are made to enter MetroSet configuration
mode. A short on the RX Data line can cause this condition. It can
also be the result of a laptop in power save mode. The scanner will
abort attempts to enter configuration mode after a short timeout.
The scanner can automatically recover from this condition once the
short in the RX Data line is corrected.