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21
TROUBLESHOOTING GUIDE (CONTINUED)
All Interfaces
IS6520/MS6520 Series Troubleshooting Guide (continued)
SYMPTOMS POSSIBLE CAUSE(S) SOLUTION
Scanner beeps
at some bar
codes and NOT
for others of the
same bar code
symbology
The print quality of the
bar code is suspect
Check print mode. The type of
printer could be the problem.
Change print settings. For
example change to econo mode
or high speed
Scanner beeps
at some bar
codes and NOT
for others of the
same bar code
symbology
The aspect ratio of the
bar code is out of
tolerance
Check print mode. The type of
printer could be the problem.
Change print settings, ie change
to econo mode or high speed
Scanner beeps
at some bar
codes and NOT
for others of the
same bar code
symbology
The bar code may
have been printed
incorrectly
Check if it is a check digit,
character, or border problem
Scanner beeps
at some bar
codes and NOT
for others of the
same bar code
symbology
The scanner is not
configured correctly for
this type of bar code
Check if check digits are set
properly
Scanner beeps
at some bar
codes and NOT
for others of the
same bar code
symbology
The minimum symbol
length setting does not
work with the bar code
Check if the correct minimum
symbol length is set
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