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36
SCANNER OPERATION
INDICATOR DESCRIPTIONS
Diagnostic Indicator Display
ERROR
CODE DESCRIPTION
06
COMMUNICATION ERROR – The RS232 data line is being held active. This causes the scanner to read a
“break” signal constantly and continuous attempts are made to enter MetroSet configuration mode. A short on the
RX Data line can cause this condition. It can also be the result of a laptop in power save mode. The scanner will
abort attempts to enter configuration mode after a short timeout. The scanner can automatically recover from this
condition once the short in the RX Data line is corrected.
09
COPROCESSOR COMMUNICATION ERROR – The main microprocessor is not communicating with the interface
coprocessor. The interface coprocessor may be in a fault condition with the host or just not able to respond. This
error may appear when the scanner is configured for USB or IBM interface applications or during an attempt to
update the interface software through the flash utility. The unit should be repaired at an authorized service center.
11
SWITCH ERROR – The switch used for volume selection or sleep mode is detected in error (always closed). The
condition is self-correcting if possible. If the error persists, return the unit for repair at an authorized service center.
The scanning operation can continue with this error active.
12 Reserved
13
SCALE ERROR – Single Cable Scanner/Scales Only.
The scanner does not communicate with the scale. Make sure there is nothing plugged into the ‘Scale RS232 to
Host’ port. If there is a disconnected cable, it may be causing the communication error. If there is still no
communication between the scanner and scale return the unit to authorized service center for repair.
14 SCALE RETURN TO ZERO ERROR – The scale did not return to zero between scale weight requests if the zero
checking function is enabled. The scale will need to be re-zeroed.
21
LASER #1 (VERTICAL) ERROR – The laser in the vertical scanning subsystem denotes a failure. The scanner
will try three times to correct the laser operation. If the laser error persists, the vertical scanning subsystem will be
shut down and this error code will remain on the Diagnostic Indicators.
22
LASER #2 (RIGHT HORIZONTAL) ERROR – The right laser in the horizontal scanning subsystem denotes a
failure. The scanner will try three times to correct the laser operation. If the laser error persists, and the left
horizontal laser (#3) is also in error, the horizontal scanning subsystem will be shut down and this error code will
remain on the Diagnostic Indicators.
23
LASER #3 (LEFT HORIZONTAL) ERROR – The left laser in the horizontal scanning subsystem denotes a failure.
The scanner will try three times to correct the laser operation. If the laser error persists, and the right horizontal
laser (#2) is also in error, the horizontal scanning subsystem will be shut down and this error code will remain on
the Diagnostic Indicators.
24
Laser #1 (Vertical) High Current Warning – The laser in the vertical scanning subsystem is drawing excessive
current. This could be a warning for a future total failure. Have the unit checked at an authorized service center
when convenient.
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