Diagnostic Indicator Display
There is a two-digit error code display located under horizontal output window near the Metrologic logo on the platter (see
Figure 30. Error Code Display (Optional Product Roll Bar Shown)
The following is a list of possible error codes and their meanings. Some errors will require immediate scanner maintenance.
02 RAM ERROR – The scanner’s Random Access Memory (RAM) is tested as faulty. Return the unit for repair at an
authorized service center.
03 PROGRAM ERROR – The scanner’s software program is failing. Return the unit for repair.
INTERFACE ERROR – After power up and any application exit (e.g. MetroSet, etc.), the scanner checks the
interface hardware with that chosen in configuration. If they do not agree, an interface error exists. Correct this
problem by getting the proper hardware interface OR programming StratosS configuration for the proper interface
CONFIGURATION ERROR – The non-volatile configuration memory did not agree with the data last saved.
Default configuration data is then used and the scanner continues operating. This error is also accompanied by 3
beeps. This error will remain during operation as a reminder that this power cycle is scanning against a default-