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Tally Dascom DT-210/230
22
4Troubleshooting
Yourprinterisextremelyreliable,butoccasionallyproblemsmayoccur.Thischapterprovides
informationonsomeofthecommonproblemsyoumayencounterandhowyoumaysolvethem.If
youencounterproblemsthatyoucannotresolve,contactyourdealerforassistance.
Readthefollowinginstructionsbeforemaintenanceandavoidincorrectoperation,soastoprevent
injurytoyouanddamagetotheprinter.
4.1 ProcessingLEDandprintingerror
LEDindicatoronthecontrolpanelandbeeperalarm
Troublesoccurduringprinting
TroublePotentialProblemSolution
Colouredstripeinthe
paperPapernearendInstallanewrollofpaper.
IncorrectrollpaperInstallthepaperrollcorrectly.
PoorpaperqualityUserecommendedthermalrollpaper.
Dirtythermalheadorprint
roolerCleanthethermalheadorprintrooler.
Blurredorspotprinting
LowPrintdensityIncreasetheprintdensitylevel.
PaperJamPaperstuckOpentheprintercover,checkthepaper
pathandremovejammedpaper.
DirtythermalheadorprintCleanthethermalheadorprintrooler.
VerticaldotlinemissingThermalheaddamagedContactyourdealerforassistance.
TroublePotentialProblemSolution
Incorrectpowersupplycable
connectionsandpower
outlet
Checkthepowersupplycableconnections
andthepoweroutletandcorrectthem.
NoLEDson
PCBdamagedContactyourdealerforassistance.
PaperLEDalwaysonPapernearend
Therollpaperisnearend,theprintercan
worknormally,procurenewpaper.
ErrorLEDalwaysonand
beeperalarmsPrinterCoveropenClosethePrinterCover.
Power,PaperandError
LEDsalwaysonand
beeperalarms
PaperendReloadtherollpaper.
ThermalPrintHead
overheated
Turntheprinteroffandwaitsomeminutes
beforeyouresume.
OvervoltagePrintwithspecifiedvoltage.
ErrorLEDblinksand
beeperalarmsLowvoltagePrintwithspecifiedvoltage,useoriginal
poweradapter.
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