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Tally Dascom 1125
43
The printer is on but it will not
print.
• Make sure that the Online indicator is lit.
• If you use the interface cable, make sure it is securely
connected to both the printer and the computer.
• Make sure paper is loaded.
• Run the printer Status Page. If printing executes normally, the
problem is caused by: the interface, the computer, incorrect
printer settings, or incorrect software settings.
• Make sure that the printer driver selected in your software is the
same as the emulation selected on the printer.
Paper select lever error
If paper is loaded and the paper select lever is moved to the
incorrect position, the printer turns offline, and the buzzer sounds
continuously. Switch the paper select lever back to its correct
position.
Printer Failures
A user cannot generally resolve a problem involving defective printer hardware. Power off and on again the
printer to recover any fatal error. If the problem cannot be resolved, contact your dealer or service partner.
Error Indications on LEDs
Error Description Operation
Status
Paper
Out LED
Online
LED
Tear Off
LED
Buzzer
Sound
Paper out Normal Flash Off No change Once
Paper jammed Suspend Flash Off Flash Once Friction
feed /Tractor feed Suspend On Off Flash Continuously
Print head hot Normal On Flash No change --
Carriage initial position Stop Off Off Flash Once
Memory Stop Off Off Flash --
EEPROM Normal Off Flash No change Once
CMOS chip Stop Off Flash Flash --
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