You will receive instructions on how to ship the Products to Motorola or our
designated resource. If instructed to ship the Products, you must ship them with
freight, duties and insurance prepaid. Regardless of where you are instructed to
return the Products, you must include: (a) a copy of your receipt, bill of sale or other
comparable proof of purchase; (b) a written description of the problem; (c) the name
of your service provider (if this Product requires subscription service); (d) the name
and location of the installation facility (if applicable) and, most importantly; (e) your
address and telephone number. If requested, you must also return all detachable
parts such as antennas, batteries and chargers. RETAIN YOUR ORIGINAL PROOF
For Products we ask you ship to us, we will ship repaired or replacement Products at
our expense for the freight and insurance, but at your expense for any duties. If
additional information is needed, please contact us at the telephone number listed
VI. What This Warranty Does Not Cover
•Products that are operated in combination with ancillary or peripheral equipment or
software not furnished or otherwise certified by Motorola for use with the Products
(“ancillary equipment”), or any damage to the Products or ancillary equipment as a
result of such use. Among other things, “ancillary equipment” includes batteries,
chargers, adaptors, and power supplies not manufactured or supplied by Motorola.
Any of these voids the warranty.
•Someone other than Motorola (or its authorized service centers) tests, adjusts,
installs, maintains, alters, modifies or services the Products in any way. Any of these
voids the warranty.