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Hardware Troubleshooting
Troubleshooting the 10/100 PS
110
14197L-005 10/100 Internal Print Server User Guide 11/12/2009
Ping the Printer
To ping the printer, complete these steps:
1. Open a DOS window.
To open a DOS window, click on Start > Run.
2. In the Open text box, type: cmd
3. From the DOS prompt, type:
ping xxx.xxx.xxx.xxx
where xxx.xxx.xxx.xxx is the IP address of the print server
4. See Figure 44. You see a reply from the print server indicating a connection.
Figure 44 • Example of a Successful Ping
If the issue is a communication problem, you would have received an error message.
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