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93
Troubleshooting
Calibration Problems
10/27/05 S4M Maintenance Manual 13291L-001 Rev. A
Calibration Problems
Table 19 identifies problems with calibration, the possible causes, and the recommended
solutions.
Table 19 • Calibration Problems
Problem Possible Cause Recommended Solution
Loss of printing
registration on labels.
Excessive vertical drift
in top-of-form
registration.
Improperly positioned media
guides.
Ensure that the media guides are properly
positioned.
Media type set incorrectly. Set the printer for the correct media type
(gap/notch, continuous, or mark). See Set Media
Type on page 56.
Incorrect sensor being used for
the media type.
Manually select the correct sensor to use. See
Select the Media Sensor on page 56.
Dirty platen roller. Clean the platen roller according to the
instructions in Clean the Printhead and Platen
Roller on page 113.
Auto Calibrate failed. Improperly loaded media or
ribbon.
Ensure that media and ribbon are loaded
correctly.
The sensors could not detect the
media or ribbon.
Manually calibrate the printer (see Calibrate
Media and Ribbon Sensors on page 67).
Sensors dirty or media
improperly positioned for the
sensors to detect.
Ensure that the sensors are clean and that media
is positioned properly.
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