Loading...
Troubleshooting
Print Quality Problems
90
13291L-001 Rev. A S4M Maintenance Manual 10/27/05
Print Quality Problems
Table 18 identifies problems with print quality, the possible causes, and the recommended
solutions.
Table 18 • Print Quality Problems
Problem Possible Cause Recommended Solution
General print quality
issues
The printer is set at the
incorrect print speed.
For optimal print quality, set the print speed to
the lowest possible setting for your application
via control panel, the driver, or the software. See
Adjust Print Speed on page 57. You may wish to
perform the FEED Self Test on page 100.
You are using an incorrect
combination of labels and
ribbon for your application.
1. Switch to a different type of media or ribbon
to try to find a compatible combination.
2. If necessary, consult your authorized Zebra
reseller or distributor for information and
advice.
The printer is set at an incorrect
darkness level.
For optimal print quality, set the darkness to the
lowest possible setting for your application via
the control panel, the driver, or the software. See
Adjust Print Darkness on page 54. You may wish
to perform the FEED Self Test on page 100 to
determine the ideal darkness setting.
The printhead is dirty. Clean the printhead according to the instructions
in Clean the Printhead and Platen Roller
on page 113.
Caution • The printhead may be hot
enough to cause severe burns. Allow
the printhead to cool.
Caution • Observe proper electrostatic
safety precautions when handling any
static-sensitive components such as
circuit boards and printheads.
Wrinkled ribbon Ribbon fed through the
machine incorrectly.
See Load Ribbon on page 36.
Incorrect burn temperature. Set the darkness to the lowest possible setting for
good print quality. See Adjust Print Darkness
on page 54.
Incorrect or uneven pressure. Set the pressure to the minimum needed for good
print quality. See Adjust Printhead Pressure
on page 44.
Media not feeding properly;
“walking” from side to side.
Make sure that media is snug by adjusting the
media guide, or call a service technician.
Long tracks of
missing print on
several labels
Print element damaged. Replace the printhead.
Wrinkled ribbon. See wrinkled ribbon causes and solutions in this
table.
Loading...
Terms of Use | Privacy Policy | DMCA Policy
2006-2020 Rsmanuals.com