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87
Troubleshooting
LCD Error Messages
10/27/05 S4M Maintenance Manual 13291L-001 Rev. A
The ALERT light flashes.
Ribbon is loaded, but the printer is
set for direct thermal mode.
Ribbon is not required with direct
thermal media. If you are using direct
thermal media, remove ribbon unless
you are using it to protect the
printhead. This error message will not
affect printing.
If you are using thermal transfer media,
which requires ribbon, set the printer
for Thermal Transfer mode. See Set
Ribbon Use on page 65.
The printer stops and the
ALERT light flashes.
Media is not loaded or is loaded
incorrectly.
Load media correctly.
Misaligned media sensor. Check position of the media sensor.
The printer is set for
noncontinuous media, but
continuous media is loaded.
Install proper media type, or reset
printer for current media type and
perform calibration.
The printer stops and the
ALERT light flashes.
The printhead is not fully closed. Close printhead completely.
The head open sensor is not
working properly.
Replace the sensor.
The printer stops and the
ALERT light flashes.
Caution • The printhead may be hot enough to cause severe
burns. Allow the printhead to cool.
Caution • Observe proper electrostatic safety precautions when
handling any static-sensitive components such as circuit boards
and printheads.
The printhead is over temperature. Allow the printer to cool. Printing
automatically resumes when the
printhead elements cool to an
acceptable operating temperature.
Table 16 • LCD Error Messages (Continued)
LCD Display/
Printer Condition Possible Cause Recommended Solution
WARNI NG
RI BBON I N
ALERT
PAPER OUT
ALERT
HEAD OPEN
WARNI NG
HEAD TOO HOT
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