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121
Troubleshooting
Troubleshooting
Playback
ProblemProblem Possible causePossible cause SolutionSolution PagePage
Pictures
The camera monitor
remains blank. The camera is connected to a TV. Disconnect the camera from the TV. 69
Pictures are grainy. The pictures were taken with a di erent make
or model of camera. ——
Playback zoom
unavailable.
The picture has been resized or cropped to a
or is from another make or model of camera. —56
Audio
No sound in voice
memo and movie
playback.
Playback volume is too low. Adjust playback volume. 111
The microphone was obstructed. Hold the camera correctly during recording. 64, 101
The speaker is obstructed. Hold the camera correctly during playback. 66, 102
Deletion Selected pictures
are not deleted.
Some of the pictures selected for deletion are
protected.
Remove protection using the device with
which it was originally applied. 96
Frame no. File numbering is
unexpectedly reset.
The battery-chamber cover was opened while
the camera was on.
Turn the camera o before opening the bat-
tery-chamber cover. 13
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