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107Troubleshooting
Problems and Solutions
Connections/Miscellaneous
ProblemProblem SolutionSolution
Problem connecting or Problem connecting or
uploading pictures to uploading pictures to
smartphone.smartphone.
The smartphone is too far awayThe smartphone is too far away: Move the devices closer.: Move the devices closer.
Nearby devices are causing radio interferenceNearby devices are causing radio interference: Move the camera and smartphone away : Move the camera and smartphone away
from microwave ovens or cordless phones.from microwave ovens or cordless phones.
Can not upload images.Can not upload images.
The smartphone is connected to another deviceThe smartphone is connected to another device: The smartphone and camera can connect : The smartphone and camera can connect
to only one device at a time. End the connection and try again.to only one device at a time. End the connection and try again.
There are several smartphones in the vicinityThere are several smartphones in the vicinity: Try connecting again. The presence of : Try connecting again. The presence of
multiple smartphones can make connection difficult.multiple smartphones can make connection difficult.
The current image is a movie or was created on another device and can not be uploaded to a The current image is a movie or was created on another device and can not be uploaded to a
smartphone.smartphone.
Smartphone will not Smartphone will not
display pictures.display pictures.
Select Select ONON for for rr WIRELESS SETTINGWIRELESS SETTING> > RESIZE IMAGE FOR SMARTPHONE RESIZE IMAGE FOR SMARTPHONE
HH. Selecting . Selecting OFFOFF increases upload times for larger images; in addition, some phones may not increases upload times for larger images; in addition, some phones may not
display images over a certain size.display images over a certain size.
No picture or sound.No picture or sound.
The camera is not properly connectedThe camera is not properly connected: Connect the camera properly (: Connect the camera properly (PP 62). 62).
Input on the television is set to “TV”Input on the television is set to “TV”: Set input to “HDMI”.: Set input to “HDMI”.
The volume on the TV is too lowThe volume on the TV is too low: Adjust the volume.: Adjust the volume.
The computer does not The computer does not
recognize the camera.recognize the camera. Be sure the camera and computer are correctly connected (Be sure the camera and computer are correctly connected (PP 70). 70).
Pictures can not be Pictures can not be
printed.printed.
The camera is not properly connectedThe camera is not properly connected: Connect the camera correctly (: Connect the camera correctly (PP 63). 63).
The printer is offThe printer is off: Turn the printer on.: Turn the printer on.
Only one copy is printed/Only one copy is printed/
the date is not printed.the date is not printed. The printer is not PictBridge compatible.The printer is not PictBridge compatible.
The camera is The camera is
unresponsive.unresponsive.
Temporary camera malfunctionTemporary camera malfunction: Remove and reinsert the battery (: Remove and reinsert the battery (PP 7). 7).
The battery is exhaustedThe battery is exhausted: Charge the battery (: Charge the battery (PP 14) or insert a fully-charged spare battery 14) or insert a fully-charged spare battery
((PP 7). 7).
The camera does not The camera does not
function as expected.function as expected. Remove and reinsert the battery (Remove and reinsert the battery (PP 7). If the problem persists, contact your FUJIFILM dealer. 7). If the problem persists, contact your FUJIFILM dealer.
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