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4209-51 06-08-09
page 15
SECTION 10: TROUBLE SHOOTING GUIDE
The troubleshooting guide is meant as a general aid only. There are no user serviceable parts in the generator. All repairs should be performed by a qualified service
person. For additional assistance or the factory authorized service person nearest you call: Tech Support at 1-800-331-0349.
SYMPTOMS PROBABLE CAUSES ACTION TO BE TAKEN
Control won't turn "ON".
(Control light off).
Improper power supplied (no power).
or
Control improperly connected.
or
Control is faulty.
1. a. Make sure circuit breaker is "ON".
b. Using a voltmeter, check the voltage across the two fuses on
the "PCA" printed circuit assembly. Voltage should be 208V / 240V.
c. Check fuses, if the fuse(s) are blown, replace with 100MA Time
Delay (F1) or 1A Non-Time Delay (F2) or equivalent fuse. If the
fuse blows again - call AMEREC's Service Department.
2. Replace the control - call AMEREC's Service Department.
Control "OFF".
Unit still makes steam.
Generator is faulty. 1. Turn off the circuit breaker.
2. Call AMEREC's Service Department.
Water runs out of steam head. Generator is faulty. 1. Turn off the circuit breaker.
2. Turn off the water.
3. Call AMEREC's Service Department.
Steam room too hot or cold. Temperature adjustment needs setting. 1. See Section 2, "SET TEMPERATURE".
2. Call AMEREC's Service Department.
Control won't turn "OFF".
(Control light on).
Control is faulty. 1. Replace the control - call AMEREC's Service Department.
Control "ON". (Control display
on) Unit won't steam.
Unit has not filled completely.
or
Generator is faulty.
1. Wait at least 10 minutes after turning on the control.
2. Call AMEREC's Service Department.
Sudden increases in rate water
sputters out of steam head.
Foaming contaminants in the water
supply.
1. Flush tank 3 times. See Section 9.
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