K60 and KT60 OWNER'S MANUAL
4209-37 04/27/17 Page 6
Technical support: 1-951-1120 1-800-363-0251 email@example.com
SECTION 6: TROUBLE SHOOTING GUIDE
The troubleshooting guide is meant as a general aid only. There are no user serviceable parts in the generator. All repairs should be performed by a qualiﬁ ed service
person. For additional assistance or the factory authorized service person nearest you call: AMEREC's Service Department at 1-800-363-0251.
SYMPTOMS PROBABLE CAUSES ACTION TO BE TAKEN
Control won't turn ON
(Display is Off)
Improper or no power supplied
Control improperly connected
Control cable faulty
Control is faulty
1. a. Make sure circuit breaker for generator is on
b. Use a voltmeter to check the voltage across the two fuses on
the Printed Circuit Assembly (PCA) in the generator.
c. Check fuses; if a fuse is blown, replace. If the fuse blows again,
2. Check that controls are installed per installation instructions.
3. Replace control cable. Contact support.
4. Replace control. Contact support.
(Unit still makes steam)
Generator faulty Turn off the circuit breaker then contact Support.
Water runs out of steamhead Generator Faulty 1. Turn off the breaker
2. Turn off the water supply
3. Contact Support.
Steam room too hot or cold Temperature setting needs changing 1. See section 3: Setting Time and Temp
2. Contact Support
Control ON, Displays >>>° Steambath temperature
over 132°F (55°C)
1. If the bath is too hot, turn off the circuit breaker and contact Support
2. Treat as E002
Control won't turn OFF
(Display is ON)
Control faulty Replace the control. Contact Support
Control ON (Display ON)
(Time & Temp display properly)
Unit Won't steam
Unit has not ﬁ lled completely
Generator is faulty
1. Wait at least 10 minutes after turning on the control
2. Contact Support
Unable to adjust TIME or TEMP Control faulty
1. Replace control. Contact Support
2. Replace generator's PCA. Contact Support
Sudden increases in rate water
sputters out of steam head
Contaminants in the water
supply causing foaming
Flush tank at least 3 time - refer to Section 5: Maintenance
Control displays E001 Steam room temperature error code Open sensor or sensor cable. Contact Support
Control displays E002 Steam room temperature error code Shorted sensor or sensor cable. Contact Support
Control displays E055 Steam room temperature error code Room too hot. Contact Support
Control displays E007 Warm Start temperature error code Open temperature sensor (Warm Start option). Contact Support
Control displays E008 Warm Start temperature error code Shorted temperature sensor (Warm Start option). Contact Support
Control displays E044 Warm Start temperature error code Possible burnt/failed heating element (Warm Start option). Contact Support
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