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page 14
AK and 3K Series Installation and Service Instructions
4211-171 06-25-10
SECTION 10: TROUBLE SHOOTING GUIDE cont.
1. a. Turn the control “Off”.
b. Open the drain valve allowing tank to drain completely.
c. Close the drain valve.
d. Turn the control “On”.
e. Unit will begin filling, listen for a click noise. Within 20 seconds
after click noise is heard , the water fill will shut off. This will indicate the
tank is full. If the tank does not fill - See SYMPTOMS: “Unit won’t fill up”.
2. If the tank filled but the relay click was not heard, momentarily ground
the two white water level probe wires to the steamer chassis. If the click
noise is heard as probe wires are grounded, clean or replace the level
probe. If the click is not heard replace the “PCA” printed circuit assembly.
3. After it has been determined that the tank was filled and the click noise
was heard, remove the heating element access panel then Using a
voltmeter, check the voltage between the two wires on each heating
element or between the two element wires on each set of relays The
voltage should be 208V/240V. If proper voltage is found, replace heating
elements.
Note: Also inspect the tank and baffle area for potential cleaning. Call
Steam Technical Support. If proper voltage is not found, Call Steam
Technical Support.
Unit has not filled completely.
or
Heating elements burnt out.
or
Level probe faulty.
or
“PCA printed circuit assembly is faulty.
Control “On” Unit won’t steam.
Note: Steam lit steadily on K30
or
Time/Temp. properly displayed
on K60/KT60
or
K200i Remote and Dock in “On”
state with proper temperature
displayed.
Temperature sensor not connected.
or
KT60 Faulty
1. Check that the sensor cable is connected to J4 on the “PCA” printed
circuit assembly.
2. Check the cable connection to the temperature sensor.
3. Replace sensor and/or cable - call Steam Technical Support.
4. Replace KT60 Call Steam Technical Support.
Temperature sensor.
or
Sensor cable shorted.
or
KT60 Faulty
1. Check the sensor cable for damage from nail/staple puncture.
2. Check for moisture at sensor cable connections.
3. Check sensor cable ends for frayed/exposed wire strands.
4. Replace sensor and/or cable - Call Steam Technical Support.
5. Replace KT60 Call Steam Technical Support.
Control “On”
KT60 / K60 displays “E001”
Control “On”
KT60 / K60 displays “E002”
Control “On”
KT60 / K60 displays “>>>” or
“E055”
Steambath temperature over 130degs.
or
Sensor/cable faulty.
or
“PCA” printed circuit assembly is faulty.
1. If bath is too hot, shut off circuit breaker - Call Steam Technical
Support.
2. Treat as “E002” fault above.
3. Call Steam Technical Support.
Call Steam Technical Support.
Tank getting too hot.
or
Warm Start Temp. Sensor failure.
or
PCA failure
Control “On”
KT60 / K60 displays “E044”
and
Warm Start Control Flashes
1. Check to make sure that warm start sensor is firmly plugged into J5,
located along the back edge of the PCA to the left of the green (3
position) terminal block.
2. Call Steam Technical Support.
Open Warm Start sensor.
Control “On”
KT60 / K60 displays “E007”
and
Warm Start Control Flashes
Control “On"
KT60 / K60 displays “E008”
and
Warm Start Control Flashes
Shorted Warm Start sensor Call Steam Technical Support.
Control “ON”
K30 light blinking.
Control improperly connected
or
Sensor/cable faulty.
or
Control Faulty.
1. Check that the control cable is properly plugged in at the control and
at the generator. K30 to S30 connector on the PCA. Turn off power
supply. Wait one (1) minute then turn back on. Check for proper
operation. If K30 is still “blinking”, turn off power supply and Call Steam
Technical Support.
2. Check sensor/cable as with K60 “E001” and “E002”.
3. Replace the control - Call Steam Technical Support.
1. Replace the control. Call Steam Technical Support.
2. Turn off the power to the generator, replace printed circuit assembly -
Call Steam Technical Support.
1. Flush tank 3 times. See section 8, flushing procedure.
2. Call Steam Technical Support.
1. Replace the control. Call Steam Technical Support.
2.Replace PCA - Call Steam Technical Support.
Control is faulty.
or
”PCA” printed circuit assembly is faulty.
Foaming contaminants in the water
Control faulty.
or
PCA” printed circuit assembly is faulty.
Control/Steamer won’t turn “Off.
KT60,K60, K30 R30K & R30i
Controls.
Water continually sputters out of
steam head.
Unable to adjust Time or Temp
setting.
K60/KT60 Controls.
SYMPTOMS PROBABLE CAUSES ACTION TO BE TAKEN
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