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112
Troubleshooting
ProblemProblem Possible causePossible cause SolutionSolution PagePage
Problem
images
Pictures are
blurred.
The lens is dirty. Clean the lens. 108
The lens is blocked. Keep objects away from the lens. 17
s is displayed during shooting and the fo-
cus frame is displayed in red. Check focus before shooting. 116
k is displayed during shooting. Use the flash or a tripod. 36–37
Pictures are
mottled.
The ambient temperature is high and the sub-
ject is poorly lit.
This is normal and does not indicate a mal-
function.
Vertical lines
appear in
pictures.
The camera has been used continuously at
high temperatures.
Turn the camera off and wait for it to cool
down.
Smear appears
in pictures.
The sun or another bright object was in the
frame.
White or purple vertical lines may appear
when a very bright object is framed in the
display. This is normal and does not indicate a
malfunction. Smear is not recorded in photo-
graphs but may appear in movies. If possible,
avoid shooting movies with bright objects in
or close to the frame.
120
Recording Pictures are
not recorded. Power was interrupted during shooting.
Turn the camera off before connecting the AC
power adapter/DC coupler. Leaving the cam-
era on can result in corrupted files or damage
to the memory card.
Continuous
shooting
mode
Only one pic-
ture is taken.
The self timer is on and an option L and N
are selected in continuous shooting mode. Turn the self-timer off. 38
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